PRH customer service point
Our customer service point in Helsinki at Sörnäisten rantatie 13 C is open by appointment from Monday to Friday between 9.00 and 15.00.
We recommend that you use our online services where possible. Go to the Online services in English page.
See the other contact details of our customer service.
The PRH is closed on official midweek holidays. See a list of the official midweek holidays.
Book an appointment online in advance with our customer service point
When you book an appointment in our online appointment service, select one of the following:- Advisory service for notifications or applications in our customer service point
- Other matter if you are booking an appointment to view documents you have ordered in advance
You do not have to order extracts, financial statements, articles of association, rules or by-laws in advance, but please mention what kind of information you need in the field for additional information. If you wish to view other documents, order the documents in advance by sending an email to arkisto(a)prh.fi. Our customer service personnel will contact you when the documents can be viewed.
Go to our online appointment service to book an appointment.Open link in a new tab
There are mailboxes in our customer service point and on the outside wall of the office building where you can leave applications and notifications without having to queue. The mailboxes are emptied each day after 16.15.
Payment methods and electronic receipt (eReceipt)
Our customer service point accepts the following forms of payment:- Debit cards
- MobilePay
- Visa Electron
- Visa, American Express, Diners Club and Mastercard
You can receive an electronic receipt (eReceipt) of a payment done at our customer service point.
An electronic eReceipt includes the payment details in machine-readable format. This enables various applications and systems to use the details, which makes it easier to process the company's expenses, among other things. A receipt delivered as a PDF file is not an eReceipt.
First you have to register for the ReceiptHero service. The PRH then delivers the payment details to ReceiptHero, which produces a receipt on behalf of the PRH.
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