Customer service point contact details

Our customer service point in Helsinki is open by appointment only at Sörnäisten rantatie 13 C, Mon–Fri 12.00–16.15.

Read more in our announcement.

Ulkoinen sivusto, avautuu uuteen välilehteen

We recommend that you use our online services where possible. Go to the Online services in English.

In the menu, you will find the contact details of our services.

Telephone service

Our telephone number is +358 29 509 5030, Mon–Fri from 9.00 to 15.00.

Read more about charges for calls made to numbers beginning with 0295.

The PRH is closed on official midweek holidays. See a list of the official midweek holidays.

How to book an appointment with the customer service point

Book an appointment in advance using our online service.

Change the language in the top right-hand corner of the screen.

The service has three steps: select service, select time and enter personal details.

Select one of the following services:

  • Advisory service for notifications or applications
  • Other matter if you are booking an appointment to view documents you have ordered in advance.

Please note that if you book an appointment to view documents, you have to order the documents in advance by sending an email to We will contact you when the order is ready and tell you how to book an appointment.

Book an appointment.

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Latest update 07.04.2022